LearnSkin

Episode 230: The Retention Revolution: Mastering the 12-Month Aesthetic Roadmap

profile-imageJulie Frost-Acarregui CRNA, MSN, BSN

Episode description

Looking for retention strategies for your clients? We’ve got just the expert. This week, we’re joined by Julie Frost-Acarregui as she walks us through her valuable experience in running a successful aesthetics practice. Listen in as she discusses a wide range of topics, including building a brand, establishing atmosphere, expanding your business, and clarifying client expectations. Each Thursday, join Dr. Raja and Dr. Hadar, board-certified dermatologists, as they share the latest evidence-based research in integrative dermatology. For access to CE/CME courses, become a member at LearnSkin.com.

People in this episode

Julie Frost-Acarregui
guest

Julie Frost-Acarregui  

CRNA, MSN, BSN

Julie Frost is a nationally renowned Aesthetic Cosmetic Specialist, the #1 Sculptra injector in Idaho, and the visionary Founder and Medical Director of PURE Medical Spa and PURE Vitality & Wellness. Under her leadership, the PURE brand has expanded to three premier locations across Idaho: Boise, Sun Valley, and Coeur d'Alene, establishing a statewide standard for clinical excellence, hormonal health, and holistic transformation.

With a career rooted in high-acuity medical care as a Board-Certified Registered Nurse Anesthetist since 1996, Julie combines clinical mastery with a sophisticated artistic eye. A proud U.S. Army veteran who served 10 years on active duty, she brings a disciplined commitment to safety and meticulous detail that defines the PURE experience.

A cornerstone of Julie’s professional mission is the value of continuous growth. As a prestigious Galderma GAIN Business Educator, a member of the elite GEN NOW faculty, and a Key Opinion Leader (KOL) for many of the industry’s leading vendors, she is a "trainer of trainers" who influences the future of aesthetic medicine. Julie travels nationwide to mentor her peers, teaching practitioners how to move beyond transactional sales to become trusted aesthetic advisors.

Further distinguishing her as a leader in the field, Julie educates on the pillars of operational success, entrepreneurship, and scaling businesses. She provides a roadmap for sustainable growth, sharing her expertise on building high-performing teams and establishing the systems required to scale a multi-location brand without compromising the guest experience. By bridging the gap between clinical excellence and business strategy, Julie is dedicated to elevating the professional standards of the entire aesthetic industry.

Despite her national influence, Julie’s heart remains in Idaho. She is the proud mother of three sons and finds her own "renaissance of self" in the outdoors with her husband, Steve. Whether she is fly-fishing, white-water rafting, camping, golfing, or skiing, Julie embodies the vibrant, healthy lifestyle she helps her clients and students achieve.

User: Hadar Lev-Tov
host

Hadar Lev-Tov  

MD MAS

Dr. Hadar Lev-Tov is a board-certified dermatologist with extensive research experience. Throughout his training and in daily practice, he has always believed that the key to achieving health for his patients is grounded in his ability to truly connect to their experiences and perceptions of health and well-being. Maimonides, one of the greatest philosophers of all time realized that human knowledge, often represented as "science," is limited. As a physician, he feels he would be a fool to believe all is known. Maimonides said, "The physician should not treat the disease but the patient who is suffering from it." LearnSkin is his journey to a better understanding of his patients.

User: Raja Sivamani
host

Raja Sivamani  

MD MS AP

Dr. Raja Sivamani is a board-certified dermatologist and practices as an integrative dermatologist at Pacific Skin Institute. He is an Adjunct Associate Professor of Clinical Dermatology at the University of California, Davis and Director of Clinical Research and the Clinical Trials Unit.He is also an Adjunct Assistant Professor in the Department of Biological Sciences at the California State University, Sacramento and an Associate Professor of Dermatology at California Northstate University, College of Medicine.He engages in clinical practice as well as both clinical and translational research that integrates bioengineering, nutrition, cosmetics, and skin biology. With training in both Allopathic and Ayurvedic medicine, he takes an integrative approach to his patients and in his research.He has published over 100 peer-reviewed research manuscripts, 10 textbook chapters, and a textbook entitled Cosmeceuticals and Active Cosmetics, 3rd Edition with a passion for expanding the evidence and boundaries of integrative medicine for skin care.

About Podcast

Welcome to the Learn Skin podcast with your hosts, board certified dermatologists, Dr. Raja Sivamani and Dr. Hadar Lev-Tov. Each week, we will be bringing you the latest in Integrative Dermatology. Send us your questions, comments, and suggestions by email to [email protected] and you may be featured in a future episode.

Hosts:  Hadar Lev-Tov, MD MAS & Raja Sivamani, MD MS AP
Audio Engineer: Ryan Toledo
Editor: Jake Zawlacki

Disclaimer

This podcast is meant for educational and informational purposes only. Neither this podcast nor any information contained within it are a substitute for professional care by a doctor or other qualified medical professional. This podcast does not constitute medical or other professional advice or services. If you have a medical concern, please consult with your physician. This podcast is available for private, non-commercial use only. Advertising which is incorporated into, placed in association with, or targeted towards the content of this podcast is forbidden. You may not edit, modify, or redistribute this podcast. LearnSkin assumes no liability for any of your activities in connection with this podcast or for your use of this podcast in connection with your website, computer, or playing device.

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