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Redirecting Guest Habits Through Education and Discovery: Skincare Tips Beyond the Treatment Room
Mila Grass, AP LE LC

Helping clients achieve lasting skincare results requires more than just in-office treatments—it requires education and habit transformation. This session will explore effective strategies to guide clients toward healthier skincare routines by empowering them with knowledge and personalized recommendations. Attendees will learn how to incorporate educational touch points, product discovery techniques, and lifestyle coaching to enhance client engagement and long-term success.

Learning Objectives:

  • Review behavioral science principles that influence client adherence to skincare routines.
  • Utilize techniques to seamlessly integrate skincare education into consultations and follow-up interactions.
  • Develop approaches to introduce products in a way that encourages curiosity and commitment.
  • Identify and troubleshoot obstacles that prevent clients from maintaining a consistent regimen.
  • Discuss how to build long-term client relationships.

Faculty

Mila Grass
Mila Grass
AP LE LC

Meet Mila Grass, the dynamic beauty guru with a heart as adventurous as her spirit! With a whopping 18 years of experience in the beauty industry, Mila is no stranger to the world of skincare and wellness. Armed with dual licenses in esthetics and cosmetology, as well as being a certified Ayurvedic Practitioner and esthetics educator, Mila is the ultimate beauty powerhouse.

Currently, she's at the helm as the director of the Integrative Esthetician Certificate Program at Learn Skin, where she's shaping the future of skincare professionals. But that's not all - Mila independently offers a holistic Ayurvedic approach to skincare, concocting custom blends of herbs for everything from oils to masks, all while dishing out sage advice on lifestyle and nutrition.

But Mila's not just about beauty; she's a firm believer that health and beauty go hand in hand. With her trademark compassion and boundless enthusiasm, she's on a mission to empower her clients to look and feel their best from the inside out.

When she's not busy revolutionizing the beauty industry, you'll find Mila satisfying her wanderlust, rocking out at concerts, or fearlessly diving into new experiences. And let's not forget her generous spirit - Mila's dedication to organizations like NAMA, CAAM, Yoga Gives Back, and Lupus.org, among others, showcases her commitment to making the world a more beautiful place, inside and out.

So, if you're ready to unlock the secret to radiant beauty and holistic wellness, look no further than Mila Grass - because when you meet her, you're in for a treat!

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