Privacy Policy

At LearnHealth, we understand that our users value the privacy of their personal information. We value your privacy, too. The Privacy Policy set forth below is designed to provide transparency into LearnHealth’s privacy practices and its principles, in a format that you can read and understand. LearnHealth is dedicated to treating your personal information with the care and respect it deserves. We urge you to take the time to read the Privacy Policy in its entirety for full details about our practices.

Privacy Policy

LearnHealth, Inc. (“LearnHealth”, “we” or “us”) respects your privacy and is committed to protecting it through its compliance with this Privacy Policy (this “Privacy Policy”).  This Privacy Policy describes the type of information we collect from you or that you may provide when you use the LearnHealth Network, as defined below.

The LearnHealth Network includes the websites LearnSkin.com and IntegrativeDermatologySymposium.com (the "LearnHealth Sites") and the LearnHealth mobile device applications (the “LearnHealth Apps” and, together with the LearnHealth Sites, the “LearnHealth Network”)

We may share information collected under this Privacy Policy among the LearnHealth Sites and the LearnHealth Apps, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

If you do not agree with our policies and practices, your choice is not to use the LearnHealth Network.  By accessing or using the LearnHealth Network, you agree to this Privacy Policy.  This Privacy Policy may change from time to time.  Your continued use of the LearnHealth Network after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Information LearnHealth Collects

  1. Personal Information

If you choose to register or update an existing member profile with LearnHealth, you may be required to submit information that LearnHealth can use to identify or contact you, including, but not limited to, your name, address, telephone number, email address, and/or Twitter® handle, as well as other identifying information (“Personal Information”). You are responsible for ensuring the accuracy of the Personal Information you submit to LearnHealth. Inaccurate information will affect your experience when using the LearnHealth Network and tools and LearnHealth’s ability to contact you as described in this Privacy Policy.

    1. Registration

Access to some LearnHealth services may be limited to users who have registered with LearnHealth and signed in to the LearnHealth Network. Some of our tools, like the Symptom Educator, do not retail your Personal Information. Other tools, like Skin Type Profiler, store your Personal Information in accordance with this Privacy Policy.

LearnHealth will not make the Personal Information that you submit to the LearnHealth Network available to third party retailers or advertisers. In addition, LearnHealth will not make any use of your Personal Information beyond the permitted uses in this Privacy Policy unless you provide additional consent in connection with the specific tool at the time you submit Personal Information in order to use the tool.

    1. LearnHealth Newsletters and Emails

At registration and at various times as you use the LearnHealth Network, you may be given the option of providing us with Personal Information in order to receive recurring email newsletters that LearnHealth will produce from time to time. If you sign up for our email newsletters, you can choose to opt out of receiving additional newsletters from LearnHealth either by (1) following the directions included at the bottom of the newsletter or (2) logging in to your LearnHealth Network account and unchecking the newsletters you no longer wish to receive under the “My Profile” section.

    1. Emailing and Tweeting At Contacts

LearnHealth offers its users the chance to communicate with their contacts through a variety of social media tools directly through the LearnHealth Network. If you use the LearnHealth Network to email a contact, we will ask you for your name, your email address, and your contact’s email address. We will automatically send your contact a one-time email, inviting her or him to visit the site. That email will use your name and email address as the “from” email address. But LearnHealth does not use your contact’s email information for any other purpose. We will only use the information you provide to send the requested email to your contact.

If you use the LearnHealth Network to tweet at a contact, we will ask you for your name, your Twitter® handle, and the Twitter® handle of your contact. We will automatically send your contact a one-time tweet inviting her or him to visit the site. That tweet will use your name and Twitter® handle as the “from” information. LearnHealth does not use your contact’s Twitter® information for any other purpose. We will only use the information you provide to send the requested tweet to your contact.

    1. Emails You Send to LearnHealth

This Privacy Policy does not apply to information, content, business information, ideas, concepts, inventions, or anything else that users send to LearnHealth by email. If you want to keep information private or proprietary, do not send them in an email to LearnHealth.

    1. User Content

You may also provide information to be published or displayed (hereinafter, “posted") on public areas of the LearnHealth Network, or transmitted to other users of the LearnHealth Network or third parties (collectively, “User Content”).  Your User Content are posted on and transmitted to others at your own risk.  Although [we may limited access to certain pages/you may set certain privacy settings for such information by logging into your LearnHealth Network account], please be aware that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of the LearnHealth Network with whom you choose to share your User Content.  Therefore, we cannot and do not guarantee your User Content will not be viewed by unauthorized persons.

  1. Non-Personal Information

Even if you do not register with or provide any Personal Information to LearnHealth, we may collect Non-Personal Information, as defined below, about your use of the LearnHealth Network. “Non-Personal Information” means information that LearnHealth cannot use to identify or contact you. LearnHealth may also acquire Non-Personal Information about its users from external sources. While you may use some of the functionality of the LearnHealth Network without registration, many of the specific tools and services on the LearnHealth Network require that you register an account with the LearnHealth Network.

    1. Cookies and Web Beacons

LearnHealth collects Non-Personal Information about your use of the LearnHealth Network and your use of other websites through the use of Cookies and Web Beacons, each as defined below. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the LearnHealth Network is assigned a different Cookie by LearnHealth. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser, or some other third party) information from your browser, such as the IP address, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the site, and the ID number of any Cookies on your computer previously placed by that server.

Third parties under contract with LearnHealth may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the LearnHealth Network, including which topics you have viewed. These third party advertising service providers may use this information to help LearnHealth deliver advertising on the LearnHealth Network based on your browsing activity on our sites. LearnHealth may further tailor the advertising on LearnHealth Network based on additional Non-Personal Information to the extent known by LearnHealth or these third parties.

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the LearnHealth Network may not work properly, but you do not have to accept our Cookies in order to productively use the LearnHealth Network.

    1. Non-Personal Information Collected by Third Parties Not Acting on LearnHealth’s Behalf

Advertisers on the LearnHealth Network may use their own Cookies, Web Beacons, or other online tracking technologies in their advertisements on the LearnHealth Network. Their advertisements may be displayed on the LearnHealth Network or on other sites that you visit after you visit the LearnHealth Network. Some advertisers use companies other than LearnHealth to serve their ads and to monitor users’ responses to ads. These ad servers may also collect Non-Personal Information through the use of Cookies or Web Beacons on the LearnHealth Network.

LearnHealth does not control how third parties use Cookies or Web Beacons or how they manage the Non-Personal Information they gather through the use of these technologies on the LearnHealth Network. However, our Advertising Policy prohibits advertisers and ad servers who collect Cookie or Web Beacon information through the LearnHealth Network from collecting any Personal Information from the LearnHealth Network without your consent. Our Advertising Policy also prohibits advertisers from linking any Non-Personal Information collected by them on the LearnHealth Network to Personal Information they or others collect in other ways or from other sites except as may be described in connection with a particular program.

User Choices: Updating and Removing Personal Information

If you do not want your Personal Information used by LearnHealth as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can review, update, and/or correct Personal Information you have previously submitted by going back to the specific tool or application, logging-in, and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.

If you have registered an account with the LearnHealth Network and desire to delete any of your Personal Information you have provided to LearnHealth from our systems please contact us using the contact information listed below. Upon your request, LearnHealth will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the LearnHealth Network from our servers.

How LearnHealth Uses Your Information

LearnHealth uses information that it collects about you or that you provide to LearnHealth, including any Personal Information:

  • To administer your account.
  • To provide you with access to particular tools and services.
  • To send personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders, and opportunities from LearnHealth.
  • To respond to inquiries you send to us and to send you communications about the LearnHealth Network or its services.
  • To obtain your feedback about the LearnHealth Network or our offerings.
  • To statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened.
  • To provide you and people with similar demographic characteristics and interests with more relevant content or advertising both on the LearnHealth Network or on other websites that you visit after you leave the LearnHealth Network.
  • To conduct research and measurement activities, including those described below.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to the LearnHealth Network or any products or services we offer or provide through it.
  • In any other way we may describe when you provide the information, or
  • For any other purpose with your consent.
  1. Research and Measurement Activities

Information that LearnHealth collects about you may be combined by LearnHealth with other information available to LearnHealth through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising, or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity, or other information. We may report aggregate information, which is not able to be identified back to an individual user of the LearnHealth Network, to our current or prospective advertisers and other business partners.

We do not sell or share any Personal Information with any third parties, except that contractors performing services on our behalf may be provided access to Personal Information when performing these services. These contractors agree not to use this information for any purpose other than performing services on our behalf.

Disclosure of Your Information

Except as described in this Privacy Policy or as specifically agreed to by you, LearnHealth will not disclose any Personal Information it gathers from you through the LearnHealth Network. Nor does LearnHealth provide access to users Personal Information or Non-Personal Information to either contractors or third-party websites. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LearnHealth, our customers, or others.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LearnHealth’s assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which personal information held by LearnHealth about the users of the LearnHealth network is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may share Non-Personal Information that we have about you, including about your browsing activity on the LearnHealth Network, with third party advertising service providers who may use this information, on our behalf, to help LearnHealth deliver advertising on the LearnHealth Network as well as on other sites on the Internet.

How Does LearnHealth Secure and Retain Your Information?

LearnHealth takes reasonable security measures to protect the security of your Personal Information. Despite LearnHealth’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is important to us. When you enter Personal Information in various tools on the LearnHealth Network, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

LearnHealth will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it. However, you should be aware that it is not technologically possible to remove each and every record of the information you have provided to LearnHealth from our servers. LearnHealth tools that collect and store Personal Information allow you to review, update, and/or correct information you have submitted by going back to the specific tool, logging-in, and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Children Under the Age of 13

We are committed to protecting the privacy of children. The LearnHealth Network is not designed or intended to attract children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. Some of the features on the LearnHealth Network are age-gated so that they are not available for use by children, and we do not knowingly collect personal information from children in connection with those features. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

  • Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information.
  • In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children.
  • Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity.
  • Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted.

If we learn we have collected or received personal information from a child under the age of 13 in violation of this Privacy Policy, we will delete that information.  If you believe we might have any information from or about a child under age of 13, please contact us using the contact information listed below.

Contacting LearnHealth About Your Personal Information or Privacy

Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact LearnHealth’s privacy office at:

LearnHealth, Inc.
PO Box 162351
Sacramento, CA 95816

Changes to this Privacy Policy

LearnHealth reserves the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register an account with the LearnHealth Network) and/or by means of a notice on the LearnHealth Network prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices.  The date this Privacy Policy was last revised is identified at the bottom of the page.  You are responsible for periodically visiting the LearnHealth Network and this Privacy Policy to check for any changes.

California Residents

If you are a California resident under the age of 18, and a registered user of any site where this Privacy Policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to admin@learnskin.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Last updated: January 6, 2018